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We value the trust
you place in OXO International, Ltd., a member of the Helen of Troy
family of companies (referred to as "OXO" or "we" or "our"). We want
to ensure that you understand what information we gather about you,
how we use it, and the safeguards we have in place in order to protect
it. If you have additional questions or would like further information
on this topic, please feel free to contact us. OXO may
update this policy from time to time. Please visit this page
periodically to review the privacy policy.
How does OXO
ensure that your information is secure?
OXO will maintain
practices and procedures designed to ensure the security, integrity
and confidentiality of customer information. We restrict and limit
access to customer information only to those of our employees or
authorized service providers who need it to carry out their business
functions, and educate our employees about safeguarding customer
information and preventing its unauthorized access, disclosure, or
use. When credit card information is transmitted online, OXO uses
industry standard security measures called SSL (secure socket layer
encryption).
What type of information does OXO collect?
OXO gathers customer information needed to provide superior
service, communicate offers on merchandise and services that we
believe will be of interest to you, and to administer our business. In
order to best serve you, we may gather information from you in a few
instances.
First, when you visit our site, we may collect
non-personally identifiable information from you. Through the use of
computer "cookies" (small pieces of information that are stored by the
browser on your hard drive), we collect data, such as your IP address,
browser type, domain name, and specific OXO web pages through which
you click. The cookies that are configured by us do not contain any
personally identifying information, such as your name, or sensitive
information, such as your credit card number. This data is collected
automatically, and utilized in aggregate to help us look for trends so
that we can improve our website and your OXO experience. The cookies
also allow us to recognize you when you return to our site and to
provide you with a customized experience that we feel will be of value
to you.
Most web browsers allow you to exercise control over
cookie files on your computer by erasing them, blocking them, or
notifying you when such a file is stored. Please take a look at your
particular browser for instructions on this function. If you do elect
to disable the OXO cookie, please note that you may not be able to
take full advantage of a personalized experience at OXO.
Second, we may ask you to voluntarily provide information in a
few circumstances. When you purchase items, we will ask you to
voluntarily provide certain personally identifiable information, such
as, your name, address, telephone number, e-mail address, and credit
card number. We need this information to process and fulfill your
order and notify you of order status. Other examples of when we may
ask you to voluntarily provide personally identifiable information
include if you subscribe to our email program (information such as
your name and e-mail address), choose to provide us preference
information (such as interests, product preferences, and items
purchased), or when you enter a sweepstakes or promotion (information
such as name, address and telephone number).
Additionally, in
order to provide you with goods and services designed to meet your
needs, we may collect demographic information (such as number of
household members, age, and gender), purchase preference information,
and mailing lists from third parties. We use this information to
customize your experience on our website and to provide you with the
most relevant products and services.
What information do we
share and with whom?
OXO does not rent or sell customer
information to outside marketers. In certain circumstances, OXO may
share your customer information with trusted service providers that
need access to your information to provide operational or other
support services. To ensure the confidentiality and security of your
information, service providers must agree to safeguard your
information in strict compliance with our policy. We also may provide
information to regulatory authorities and law enforcement officials in
accordance with applicable law or when we otherwise believe in good
faith that the law requires it. In the event of a sale of all or part
of one of our businesses, we may share customer information related to
that business as part of the transaction.
What is OXO's
commitment to children's privacy?
Protecting the privacy of the
young is especially important. For that reason, we never collect or
maintain information at our website from those we actually know are
under 13, and no part of our website is structured to attract anyone
under 13.
Can I "opt out" of receiving promotional e-mails
from OXO?
OXO may send you e-mails with promotional offers. If
you would no longer like to receive e-mailed special event
information, sales notifications or other messages from OXO, you may
contact us and your
e-mail address will be removed from our marketing list.
How
can I access my OXO information obtained through this website?
You can access your OXO information obtained through this website
by contacting
us.
All website design, graphics, text selections
arrangement, and software are Copyright 2004, OXO International, Ltd.
All rights
reserved.
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