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Contact Us

You’ve got questions, we’ve got answers! See below for a few different ways you can reach us. And remember – we guarantee everything we make. If for any reason you are not satisfied with an OXO product, get in touch with us for a replacement or refund. (Please note that this guarantee is only applicable on defects in material or workmanship under normal household use and when cared for according to the Use & Care Guidelines.)

Got a question?

Through the years, we’ve heard some excellent questions from our customers. We’ve compiled a list of Frequently Asked Questions that may hold the key to your query.

View FAQs

Need to chat?

Need to get in touch? We’d love to hear from you! We’re available by phone Monday – Friday, 8am ET to 6pm ET.

OXO Consumer Care Center
1331 South Seventh St, Second Floor
Chambersburg, PA 17201
800-545-4411 (Phone)
717-709-5350 (Fax)

Prefer to Write?

No problem -- we love to read! Enter your information below and someone from our team will get back to you shortly.

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*Are you a Consumer or Retailer/Distributor? *From where are you writing? *Reason *Name Company Website Company Type Amount of stores Brand Phone Phone *Email *Email Confirmation *Shipping Address *Address Optional Address *City *State *Province *Zip Code *Postal Code Product *Country *Country *Product Category Product Name Order Number About *Message

United Kingdom

Mail

OXO Customer Services
HOT UK
Freepost NEA 553
Sheffield
S9 2ZZ

Phone

0114 242 7295

Email

customer.services@oxouk.com

Germany/Austria

Mail

OXO® - KAZ Europe Sàrl
Place Chauderon 18
CH - 1003 Lausanne
Schweiz

Phone

+49 (0) 21 173 749 003 (Germany)
+43 (0) 1 360 277 1225 (Austria)

Email

kundencenter@oxo.com

Japan

Phone

0570-031212

All other inquiries

For all other inquiries, please contact us using the form above.