Your questions and comments are important to us. Whatever you need assistance with, our customer service team is available to answer any of your questions!


In light of increased order volume and staffing safety measures related to COVID-19, our consumer response capabilities have been delayed by up to 5 business days.

For Amazon-order related issues, please contact their customer care for assistance.

For returns please call or email consumer services for instructions.

For assistance during this time, please email us at [email protected] If you’ve reached out to us and are waiting to hear back, please be patient, and we will get back to you as soon as possible.

Your Consumer Care Team

Frequently Asked Questions

Through the years, we've heard some excellent questions from our customers. We've compiled a list of Frequently Asked Questions that may hold the key to your query.

View FAQ

Email us

Need to get in touch with something specific? We'd love to hear from you!

Call us

We're available by phone 8am-6pm ET, M-F

800-545-4411

Write to us

Address

OXO Consumer Care Center
1331 South Seventh St, Building 1
Chambersburg, PA 17201

International Inquiries

United Kingdom

Address

OXO Customer Services
HOT UK
Freepost NEA 553
Sheffield
S9 2ZZ

Phone 0114 242 7295

Email [email protected]

Germany / Austria

Address

OXO® - KAZ Europe Sàrl
Place Chauderon 18
CH - 1003 Lausanne
Schweiz

Phone Germany +49 (0) 21 173 749 003

Austria +43 (0) 1 360 277 1225

Email [email protected]

Japan

Phone 0570-031212

EmailEmail

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We're always on the lookout for talented people to join our team — we're sure to have the right fit, whatever your expertise.

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Our products are available nationwide. Use our store locator to find a store closest to you.

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