Shipping
Ordering Information
To check on the status of your order click here.
Sales Tax
OXO collects and remits sales tax in all states which have sales tax. Sales tax is based on the location of the shipping address.
Shipping Policies
OXO ships to the fifty United States and Puerto Rico.
Holiday Shipping Update
Hanukkah (Dec 22nd)
FedEx Ground deadline is 12/10
FedEx Overnight deadline is 12/17
Christmas Eve (Dec 24th)
FedEx Ground deadline is 12/13
FedEx Overnight deadline is 12/18
***Free shipping does not apply to cookware, metal and glass bakeware, glass food storage or small appliances.****
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Delivery - Fed Ex Ground | 3 - 5 business days * | $9.10 first 9lbs, $0.10 each additional lb |
| Expedited Delivery - Fed Ex Standard Overnight | 1 business day * | $15.00 first lb, $9.00 each additional lb |
*Please allow 1-2 business days to process your order prior to shipping. Orders placed on Friday, Saturday or Sunday will be processed the following Monday. Your credit card will not be charged until your order has been shipped.
**Unfortunately, we are unable to ship to PO Boxes
Ground delivery can take up to 7 business days to Alaska and Hawaii. Express Standard Overnight delivery is available to Hawaii in 1-3 business days.
The weight of a product can be found on its detail page. Please note that this weight refers to the item only, and does not include packaging, which is incorporated in the shipping calculation. To reflect the policies of the Fed Ex, all weights will be rounded up to the next full pound.
Privacy & Security
Returns
We guarantee everything we make! If for any reason you are not satisfied with an OXO product, return it for replacement or refund. Please contact OXO's customer service department and we will be happy to assist you.
Outside the United States
If you are located outside of the US and are interested in OXO products, please contact your local OXO distributor. Please note that some of the products presented on this website might not be available in your country. If your country is not listed, or if you have any other international inquiries, please contact OXO's customer service department and we will be happy to assist you.
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