Shipping

 

Holiday Shipping Deadlines

We want to make sure you receive all of your OXO orders in time for the holidays. Therefore, we recommend the following ordering deadlines:

For Ground, we recommend that all orders are placed by Monday, 12/14/20
For Express Standard Overnight shipping, we recommend that all orders are placed by 9am PT on Sunday, 12/20/20

This holiday season, shipping carriers expect unprecedented order volume which will likely delay arrival time. This means it’s possible that packages won’t be delivered as quickly as usual. Unfortunately, we cannot guarantee orders will arrive in time for the holidays. To address this, we recommend placing your order as soon as possible, so we may ship in time for the holidays. Please contact OXO Consumer Care with any questions: 800-545-4411.

Happy Holidays from your OXO team!

Ordering Information

To check on the status of your order click here.

Sales Tax

OXO collects and remits sales tax in all states which have sales tax. Sales tax is based on the location of the shipping address.

Shipping Policies

Free shipping does not apply to cookware, metal and glass bakeware, glass food storage or small appliances.****

Shipping Method Delivery Time Cost
Standard Delivery - Fed Ex Ground 3 - 5 business days * $9.10 first 9lbs, $0.10 each additional lb
Expedited Delivery - Fed Ex Standard Overnight 1 business day * $15.00 first lb, $9.00 each additional lb
     

*Please allow 1-2 business days to process your order prior to shipping. Orders placed on Friday, Saturday or Sunday will be processed the following Monday. Your credit card will not be charged until your order has been shipped.

**Unfortunately, we are unable to ship to PO Boxes

Ground delivery can take up to 7 business days to Alaska and Hawaii. Express Standard Overnight delivery is available to Hawaii in 1-3 business days.

The weight of a product can be found on its detail page. Please note that this weight refers to the item only, and does not include packaging, which is incorporated in the shipping calculation. To reflect the policies of the Fed Ex, all weights will be rounded up to the next full pound.

Privacy & Security

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Returns

We guarantee everything we make! If for any reason you are not satisfied with an OXO product, return it for replacement or refund. Please contact OXO's customer service department and we will be happy to assist you.

 

Outside the United States

If you are located outside of the US and are interested in OXO products, please contact your local OXO distributor. Please note that some of the products presented on this website might not be available in your country. If your country is not listed, or if you have any other international inquiries, please contact OXO's customer service department and we will be happy to assist you.

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