Shipping Policies

Shipping Method Delivery Time Cost
Standard Delivery - Delivery via: Fed Ex Ground, UPS, USPS 3 - 5 business days * Flat Rate $9.00 for orders below $49, orders above qualify for free shipping

*Please allow 1-2 business days to process your order prior to shipping. Orders placed on Friday, Saturday or Sunday will be processed the following Monday. Your credit card will not be charged until your order has been shipped.

**Unfortunately, we are unable to ship to PO Boxes

Ground delivery can take up to 7 business days to Alaska and Hawaii.

Ordering Information

To check on the status of your order click here.

Sales Tax

OXO collects and remits sales tax in all states which have sales tax. Sales tax is based on the location of the shipping address.

Privacy & Security

View Privacy Policy


Products purchased on the OXO website can be returned to OXO for a full refund within 30 days of the purchase date. In order to be eligible for a return, products must be in an unused condition with their original packaging intact.
If you have purchased OXO products from one of our authorized retailers, please contact them directly for their return policy.

Here's what to do:

  • You can return your purchase for up to 30 days from the purchase date.
  • Acquire an RMA Number by calling our Customer Service Team at 800-545-4411.
  • Mail the return package to:

OXO International, Ltd
Attn: Returns
3890 Highwawy 51 N.
Southaven, MS 38672

  • Please reference your order number from your purchase.
  • Clearly reference your RMA number that you acquired from our customer service team.
  • We recommend selecting a trackable shipping method and keeping the tracking information for your records until the return is complete.
  • Refunds take approximately 4 weeks after we receive your product. Shipping charges are not refundable. We do not accept COD deliveries.
  • Your credit card account will show the difference in purchase amount on your next statement, depending on the issuing bank or billing cycle.

If you have any questions, call us toll free 8am–6pm (M–F) at 800-545-4411 or visit our Contact Form.


Outside the United States

If you are located outside of the US and are interested in OXO products, please contact your local OXO distributor. Please note that some of the products presented on this website might not be available in your country. If your country is not listed, or if you have any other international inquiries, please contact OXO's customer service department and we will be happy to assist you.


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